Thanks for visting TWISTED America Online Shopping. Write to us, at: TWISTED 250 E. Houston Street, 9K New York, NY 10002-1040 USA fax: 413-294-1781 e: twistedamerica@hotmail.com twistedstore@hotmail.com PLEASE READ! IMPORTANT SALES INFORMATION: SHIPPING AND HANDLING: We ship to US addresses by USPS PRIORITY MAIL and to European address by United States Postal Service International Airmail (delivery in 4-6 days). We will strive to ship your item within 2 business days of receipt of your order (unless for some reason we can't). A charge of $3 per order is added for packaging and handling. All shipping costs are reflected in your final product total. SALES TAX: Sales tax will be added to all orders shipped to New York State. RETURNS POLICY: Items in any of the Out of Print categories are in new or like-new condition. Yet, because they are being sold from a private collection, all sales on these items are FINAL. They are sold "as is" with NO returns or refunds. For all other stock, you may return any UNOPENED item (in its original condition) within 15 days of delivery for a full refund of the purchase price minus shipping and handling charges. A Return Authorization number is necessary to process your return. To return an item, follow these steps: (1) Before you do anything, you must first send an email to twistedstore@hotmail.com with your order number and the reason for the return. (2) A Customer Service representative will reply by email with a Return Authorization number and instructions on how to package and ship authorized returns. Returns made will be refunded in the same form as the original payment method. THANKS AGAIN for shopping with us! Stay TWISTED! PRIVACY POLICY: This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.